Terms of Service

These Terms of Service are a binding agreement between you and Ordervanta Inc., a Delaware corporation ("Order Vanta", "we", "us"). They govern your use of https://ordervanta.com, the Order Vanta web application and the Order Vanta desktop application (together, the “Service”).

By creating an account or using the Service you accept these Terms, our Privacy Policy and our Risk Disclosures. If you do not accept them, do not use the Service.

Order Vanta analyses public market data and reports order-flow events it detects — absorption, liquidity sweeps, iceberg orders and similar activity — as written and spoken alerts. It is an informational and analytical tool.

You must be at least 18 years old and legally able to enter into this agreement. You must provide accurate registration information and keep it current.

Order Vanta accounts are manually reviewed before they are activated. We may approve or decline any application at our discretion, and approval is not guaranteed by payment or by completing sign-up. You are responsible for everything that happens under your account and for keeping your credentials secure — tell us immediately at support@ordervanta.com if you believe your account has been compromised.

• —Subscriptions are sold at $50 per instrument, per month. You choose which instruments to monitor and are billed for each one.
• —Subscriptions renew automatically each month, on the same day, until you cancel. By subscribing you authorise us and our payment processor to charge your payment method on each renewal.
• —Prices may change. We will give you at least 30 days' notice before a change affects your renewal, and you may cancel before it takes effect.
• —You are responsible for any taxes that apply to your purchase, and for any fees your bank or card issuer charges.
• —If a payment fails we may retry it and may suspend access until the account is brought current.

You can cancel at any time from your account settings. Cancellation stops the next renewal; your access continues for the remainder of the period you have already paid for and then ends. You do not need to contact us to cancel.

You agree not to:

• —Share, resell, sublicense, republish or redistribute alerts or any other output of the Service, whether free or for payment.
• —Share your account credentials, or let anyone else use your account. Accounts are for one person.
• —Scrape, crawl, or use automated means to extract data from the Service, or access it other than through the interfaces we provide.
• —Reverse engineer, decompile or attempt to derive the models or detection logic behind the Service.
• —Interfere with the Service's operation, probe its security, or attempt to gain access to accounts or data that are not yours.
• —Use the Service in violation of any applicable law, market regulation or exchange rule.

We may suspend or terminate an account that breaches this section, without refund, and may pursue any other remedy available to us.

We work to keep the Service running during market hours, but we do not guarantee uninterrupted or error-free operation. The Service depends on third-party market data feeds, networks and infrastructure that can fail, lag or deliver incorrect data. Alerts may be delayed, may be missed entirely, or may be generated on faulty upstream data. The Service reports its own connection state honestly; when the feed is unavailable, it will tell you rather than display stale data as though it were live. We may modify, suspend or discontinue any part of the Service, and will give reasonable notice of a material reduction where we can.

The Service, including its software, detection models, interface, branding and content, belongs to us and is protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own trading while your subscription is active. Nothing else is transferred to you. The desktop application is licensed, not sold.

You agree to indemnify and hold Order Vanta harmless from any claim, loss or expense, including reasonable legal fees, arising from your use of the Service, your trading decisions, your breach of these Terms, or your violation of any law or the rights of a third party.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if we discontinue the Service. If we discontinue the Service entirely, we will refund the unused portion of any period you have prepaid. The sections on intellectual property, disclaimers, liability, indemnity and governing law survive termination.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. You and Order Vanta agree that the state and federal courts located in the State of Delaware, United States have exclusive jurisdiction over any dispute arising from these Terms or the Service, and you consent to the personal jurisdiction of those courts. Before filing, please contact support@ordervanta.com so we can try to resolve the matter directly.

These Terms, together with the Privacy Policy and Risk Disclosures, are the entire agreement between us about the Service. If a provision is found unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign this agreement; we may assign it in connection with a merger or sale of the business. We may update these Terms, and will move the effective date at the top and notify you by email before a material change takes effect. Continuing to use the Service after that means you accept the updated Terms.